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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam B

July 22, 2025

1  out of  5
rating by Sam B
"Extremely disappointed with State Farm. I had bundled home and auto insurance for years, but they suddenly dropped my home policy and said they won’t renew it. That caused me to lose my bundle discount, and now they’re charging me an extra $22 mid-year—even though I paid my full premium in January. The policy changes make no sense and feel like a cash grab. Totally unfair. The policy premium should be based on what the discount was initially present and we shouldn’t have to pay more when something changes from State Farm standpoint. Nick and his team have been great otherwise."
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Katia

July 3, 2025

5  out of  5
rating by Katia
"Nick and his team are fantastic! They are transparent, trustworthy and dedicated to making sure you are taken care of when it comes to insurance. Nick is very responsive when it comes to any questions you may have. I'm grateful that I've been with them for so long through all my life changes (moving across country, buying a new home, buying a new car, etc). They're the best!"
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Don Porretto

April 22, 2025

5  out of  5
rating by Don Porretto
"My State Farm team of Nick, Giselle, and Kathleen have performed a wonderful job of keeping me protected and covering my insurance needs. I would highly recommend them to anybody seeking your insurance needs, especially those with first time needs."
We responded:
"Don, It has been a pleasure to work with you and your family for the past 17 years. Thank you for the kind words - All my best to you. "
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Mohsin Baig

April 15, 2025

5  out of  5
rating by Mohsin Baig
"Had my motorcycle insurance with them whilst I was there from Canada on a work visa. They treated me amazingly and made sure to go above and beyond. Would always recommend them for any insurance needs. Will resume my insurance again once I return."
We responded:
"Mohsin, Thank you for taking the time to say a few words about our office. We try hard to offer a high level of service and we appreciate your kind acknowledgement of your experience. Enjoy the Summer!"
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Lydia Hernandez

September 27, 2024

5  out of  5
rating by Lydia Hernandez
"Kathy is the best."
We responded:
"Yes she is. Kathy has been our office manage since we opened in 2007 and we are blessed to have her on our team. Thank you for the review."
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Jesus Gonzalez

September 15, 2024

5  out of  5
rating by Jesus Gonzalez
"Nick or Kathleen are always so helpful! It's a pleasure to speak with them."
We responded:
"Really appreciate you taking the time to post a review. "
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Roberto Alvarado

April 12, 2024

5  out of  5
rating by Roberto Alvarado
"Nick is AMAZING! Super friendly, helpful, patient not pushy and kind. He was able to quote me a great price. Really quick and easy. Highly recommend!"
We responded:
"Appreciate the kind words Rob. Welcome aboard!"
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Christine Santos

February 6, 2024

5  out of  5
rating by Christine Santos
"Nick Janet and team have exceptional service and genuinely care for clients! I’ve been with them for over 10 years without needing much support. But recently, my family had a teen accident and we had no idea how to handle the situation. Nick and Kathy guided us through all aspect, including sharing their knowledge of red flags and what was “normal”. I couldn't be happier with the level of attention and support we've received. They are always available to address any questions or concerns promptly."
We responded:
"Thank you Christine for the kind words. Unfortunately, accidents do happen and certainly can be quite a hassle to resolve if not approached correctly. Glad to know that your conversation with our office helped to guide you through the claim process. All my best to you and your family."
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andres lazcano

December 3, 2023

5  out of  5
rating by andres lazcano
"Excellent service help you and solve your problems quickly I recommend state farm nick Janet and her work team. Thank you for helping me clarify my doubts.👍"
We responded:
"Andres, Thank you for the kind comments. Giselle, Kathy and I all enjoy working with you and your family. "
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Christine Drover

November 21, 2023

5  out of  5
rating by Christine Drover
"Nick and Kathy are the best. Fair, clear, always available for questions. We've been clients for decades and wouldn't go anywhere else."
We responded:
"Thank you so much Christy! Happy Thanksgiving to you and your family. -Nick"
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Al Prindle

November 1, 2023

5  out of  5
rating by Al Prindle
"Called Nick’s office and was helped by Kathy. She addressed my issue and quickly resolved it. I have had insurance through Nick and his two predecessors since 1971, when I first got my drivers license! Later when I got a house,, that was added to my State Farm insurance portfolio as well."
We responded:
"Al, thank you very much for your review and for your loyalty to State Farm over the past 50 years. Its been a pleasure to serve you as your agent since 2007 and I'll be sure to pass along your kind words to our office manager, Kathy."
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Christina H

October 16, 2023

5  out of  5
rating by Christina H
"Kathleen has done a great job over the years. Thanks!"
We responded:
"Hi Christina and thank you for the kind words. Kathy is an excellent office manager and she always tries to go above and beyond for our customers. I let her know about this review and you absolutely made her day. "
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Ginger Robinson

October 7, 2023

5  out of  5
rating by Ginger Robinson
"Great service"
We responded:
"Thank you Ginger! "
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Paola Romero

September 27, 2023

5  out of  5
rating by Paola Romero
"Exceptional service and genuine care for clients are what sets Nick Janet and his team apart! Our family has been with them for 16 years now, and we couldn't be happier with the level of attention and support we've received. Their team guided us through the process of selecting the right policies for our family needs, and I've never felt pressured or rushed into any decision. They are always available to address any concerns promptly. Giselle is awesome! Her great knowledge of insurance in Spanish and English made it a breeze for my family! Definitely returning to Giselle in the future."
We responded:
"Paola, its an absolute pressure for us to work with you and your family. Thank you for sharing your experience with our office and yes Giselle is awesome. Its been a blessing to have her as part of our team since 2007."
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Koryne Muston

September 17, 2023

5  out of  5
rating by Koryne Muston
"Such great advice and not just about insurance! Found me a way to save money too!"
We responded:
"Koryne, thank you for setting aside the time to meet with me every couple years. We covered a lot in our meeting and I'm glad that we discovered some areas to improve upon your insurance plan. Thank you for your comments. "
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Claudia N

July 26, 2023

5  out of  5
rating by Claudia N
"We’ve had State Farm for a few years, but the agent was far away and not very quick to answer questions or requests. We wanted to switch to someone closer and more available, but were apprehensive about it. So we reached out to Nick’s office, and Giselle very patiently explained the process and answered my many questions and concerns. We’ve had an awesome experience ever since, very quick to respond and help. Thank you!"
We responded:
"Claudia, Thank you so much for taking the time to share about your experience with our State Farm office. It is a pleasure to serve you."
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C

July 3, 2023

5  out of  5
rating by C
"Awesome agent, very honest"
We responded:
"Appreciate the compliment Cesar! I've also enjoyed working with you over the years and certainly appreciate your continued trust in my agency and State Farm."
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Diamante Lopez

August 2, 2022

5  out of  5
rating by Diamante Lopez
"Thank you very much, Giselle I truly appreciate your help, I totally recommend Giselle. 💯"
We responded:
"Diamante, Yes Giselle is wonderful and we are blessed to have had her as part of our agency for the past 15 years. Thank you for taking the time to mention your experience with us."
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Ryan Di Pompeo

June 6, 2021

5  out of  5
rating by Ryan Di Pompeo
"Amazing friendly and helpful service. Always looking out for your best interests and very fast process."
We responded:
"Appreciate the comments Ryan."
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Ramin Ghanbari

February 27, 2021

5  out of  5
rating by Ramin Ghanbari
"Great customer service."
We responded:
"Ramin, thank you for your review. It is a pleasure to work with you and your family."
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Kris Sto

November 22, 2019

5  out of  5
rating by Kris Sto
"We’ve been using Nick Janet’s State Farm office practically for ages. Nick has been so helpful to us on all different aspects of our insurance services, whether it was our mortgage, our cars or other. We’ve been very happy to have such a knowledgeable agent and his team. They’ve been helping us throughout the years. Saving couple bucks and changing insurance companies is not worthy to us as we never had any problems processing claims with State Farm. Nick and his team was always there to lead us through in case of accidents or other issues. If you are in need of insurance do yourself a favor and call Nick. You won’t be disappointed. They are very helpful, their customers are number one and so is their service."
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Kyle G

November 12, 2019

5  out of  5
rating by Kyle G
"Nick has always been super friendly and so has his staff. Whenever I need something taken care of, he is right on it. I would def recommend him as an agent."
We responded:
"Kyle, thank you so much for the kind words."
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William “Rick” Fetterhoff

September 13, 2019

5  out of  5
rating by William “Rick” Fetterhoff
"Recently I purchased a 1953 studebaker truck on a bill of sale, when it came time to apply for a Ill. Title I had to get a surity bond and numerous other documents, I was not sure how to go about this and thought well it's automotive so I will ask my insurance man ( Nick Janet), he was not sure exactly how to go about this but did some research for me and said not a problem. After the first submission to the state, I was notified some verbiage that I used not Nick were incorrect and I would need to submit all papers again, which Nick did again and never made me feel like this was a inconvenience, upon the 2nd. Filing of papers I was again denied as the year didn't math the serial number, again I did my research and presented this to Nick to again fill out the papers, again with a smile said no problem. I have a home, large camper, motorcycle, 2 cars, and another pick up to be insured when title is received, I would not think off changing insurance companies to save a buck, I have never been treated poorly or as if my questions are a waste of Nicks' or his office crews' time, which the office crew is outstanding, I am not one to take the time to write a review but I felt compelled to tell everyone this insurance agent is definitely a diamond in the rough. Thanks for all your help Nick"
We responded:
"Mr. Fetterhoff, you are most welcome."
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Cora Coonich

November 9, 2016

5  out of  5
rating by Cora Coonich
"Great company. Always professional to deal with."
We responded:
"Cora, thanks for the kind words. It continues to be a pleasure to work with you."
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Matt Nelson

March 28, 2016

1  out of  5
rating by Matt Nelson
"I've had my policy for about 3 years untill recently when it was cancelled with out my knowledge. I guess somehow a payment didn't go through so they "called" me on Jan 26th and say they left a message which i never got. Then since it was so important they waited almost a month Feb 22nd to send me an email. Then when they didn't get a reply they decided to wait ANOTHER MONTH!!!!! to send my bill to the wrong address (how i do not know seeing as my policy is for MY CURRENT ADDRESS!!! and now the bill is 8 times the amount."